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Privacy Policy

Last Updated: March 15, 2025

We're straightforward about how we handle your information. This policy explains what data we collect, why we need it, and how we keep it secure. We operate under Australian privacy laws and treat your data with the respect it deserves.

Who We Are

dorevantiqa operates as a financial education platform based in Coffs Harbour, New South Wales. We help people understand minimalist budgeting through practical learning programs and resources. When you interact with our services, you trust us with your personal information—and we don't take that lightly.

Our operations comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). This isn't just legal compliance. It's how we run our business.


Information We Collect

We collect different types of information depending on how you engage with us. Here's what that looks like in practice:

Personal Details You Provide

When you sign up for our learning programs or contact us, we ask for basic information. This includes your name, email address, phone number, and sometimes your mailing address. We need these details to deliver our services and communicate with you about your learning journey.

Contact information for program enrollment and customer support
Payment details when you purchase educational materials or programs
Background information you share to help us tailor learning content
Questions and feedback you submit through our contact forms

Technical Information We Automatically Gather

Like most websites, we collect technical data about your visits. This helps us understand how people use our platform and where we can improve. We're talking about IP addresses, browser types, device information, and pages you view. Nothing intrusive—just the standard stuff that helps websites function properly.

Learning Activity Data

For those enrolled in our programs, we track progress through learning materials. This includes which modules you've completed, quiz results, and time spent on different topics. We use this to support your learning experience and improve our educational content.


How We Use Your Information

Every piece of data we collect serves a specific purpose. We're not in the business of hoarding information or using it for unrelated activities.

Purpose Information Used
Program enrollment and delivery Contact details, payment information, learning preferences
Customer support Name, email, phone number, support history
Platform improvement Usage data, technical information, feedback
Educational communications Email address, program enrollment status

We send occasional emails about program updates, new learning resources, or relevant financial education topics. You can opt out of these anytime—just click the unsubscribe link at the bottom of any email we send.


Data Sharing and Third Parties

We don't sell your personal information. Period. But running an educational platform means working with certain service providers who need access to specific data to help us operate.

Service Providers We Work With

Payment processors that handle transactions securely
Email service providers for program communications
Cloud hosting services where our platform operates
Analytics tools that help us understand website usage

These providers only get the data they need to do their job, and they're contractually obligated to protect your information. We vet our partners carefully and only work with those who meet Australian privacy standards.

We'll share your information with authorities if legally required—for example, in response to a valid court order or to prevent fraud. But this is rare and only happens when the law demands it.


Your Rights and Choices

Australian privacy law gives you real control over your personal information. Here's what you can do:

Access Your Information

You can request a copy of the personal data we hold about you. We'll provide this within 30 days, usually much sooner. There's no charge unless your request is particularly complex or repetitive.

Correct Inaccurate Data

If something's wrong in your records, let us know. We'll fix it promptly. You can update most information directly through your account dashboard, or contact us for help.

Delete Your Data

Want us to delete your information? We'll do so unless we're legally required to keep it—like for tax records or to resolve disputes. Just be aware that deleting your data means we can't provide services that rely on it.

Restrict Processing

You can ask us to limit how we use your data in certain situations. For example, if you're disputing the accuracy of information, we'll restrict its use while we verify it.

To exercise any of these rights, email us at support@dorevantiqa.com or call +61406100738. We'll need to verify your identity first—usually by confirming details from your account.


How We Protect Your Data

Security isn't just about technology. It's about culture and process. We take several measures to keep your information safe from unauthorized access or disclosure.

Industry-standard encryption for data transmission and storage
Regular security audits and vulnerability assessments
Limited staff access on a need-to-know basis
Secure server infrastructure with regular backups
Two-factor authentication options for account access

No system is completely immune to threats, but we work hard to minimize risks. If we ever experience a data breach that affects you, we'll notify you and the relevant authorities as required by Australian law.


Data Retention

We keep your information only as long as necessary for the purposes we collected it. Different types of data have different retention periods:

Account information: retained while your account is active, plus seven years after closure for legal compliance
Payment records: seven years as required by Australian tax law
Learning progress data: three years after program completion
Marketing communications: until you unsubscribe or request deletion
Website analytics: aggregated and anonymized after 24 months

When we no longer need your data, we delete it securely. This means more than just hitting delete—we use methods that make recovery impossible.


International Data Transfers

We primarily store and process data within Australia. However, some of our service providers operate internationally, which means your information might be transferred overseas. When this happens, we make sure those providers offer comparable privacy protections through contractual safeguards.

Countries we may transfer data to include the United States and members of the European Union, all of which have recognized data protection frameworks.


Cookies and Similar Technologies

Our website uses cookies—small text files stored on your device that help the site remember your preferences and understand how you use it. Most are essential for basic functionality. Others help us improve your experience or analyze site usage.

Types of Cookies We Use

Essential cookies: necessary for the website to function properly
Performance cookies: help us understand which pages are popular and where improvements are needed
Functional cookies: remember your preferences like language settings

You can control cookies through your browser settings. Blocking all cookies might affect your ability to use certain features of our site. Most browsers allow you to choose which types of cookies to accept.


Children's Privacy

Our services are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent. If you're under 18 and interested in our programs, please have a parent or guardian contact us first.

If we discover we've inadvertently collected information from a minor without proper consent, we'll delete it promptly.


Changes to This Policy

Privacy practices evolve, and so does this policy. When we make significant changes, we'll notify you via email or through a prominent notice on our website. Minor updates might not trigger a notification, but we'll always update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our services after changes indicates your acceptance of the updated terms.


Complaints and Disputes

If you believe we've mishandled your personal information or violated your privacy rights, please contact us first. We'll investigate and respond within 30 days. Most concerns can be resolved through direct communication.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the independent authority that handles privacy complaints in Australia.

Questions or Concerns?

We're here to help clarify anything about how we handle your information.

Email: support@dorevantiqa.com

Phone: +61 406 100 738

Address: 15-21 Harbour Dr, Coffs Harbour NSW 2450, Australia